gainful.io

Job Description

Pilot (YC W17) is looking for our first Billing Specialist to join our remote team on a mission to create a more open worldwide job market. For this role, we are looking for someone available to help us support daily and month-end activities in Finance.

A bit about who we are

Pilot helps companies to handle payroll, benefits, and compliance for their remote teams. We believe that your opportunities in life shouldn’t be dictated by where you’re from or where you happen to live, and we’re helping our customers live by that too. We’re backed by Sam Altman, Y Combinator, Credo Ventures, Automattic, Kyle Vogt, and many other amazing investors.

What you will be working on

• You will be supporting day-to-day and month-end activities for AP and AR areas.
• Assume the responsibility of managing subscriptions for our customers (prorations, customers changing plans, upgrades, downgrades, discounts, credit notes)
• Manage one-off invoices for customers, deposits
• Take care of collections, including chasing failed payments, retries (dunning), and communication with customers
• Manage platform for subscription payments, including tracking failures, reaching out to budget owners to confirm limits
• Review invoices from vendors and schedule payments, review invoices for employees’ expenses, stipends
• Handle expense cards for employees, adjust limits when they travel
• Assist in creating policies
• Meet processing and reporting deadlines

Requirements

• Bachelor's degree in Accounting, Finance, or a related field, or an equivalent combination of education, training, and experience
• Proven accounts receivable, payable, and/or billing experience
• Comfortable dealing with numbers and invoices
• Good knowledge of Excel
• Good written and verbal communication skills
• Proactive and self-learner
• Organized and detail-oriented
• Problem-solving skills
• Work hours (available for 3 hours overlap with CET time zone). (However, we may require longer overlap during the first 3 months)

We’d especially like to work with you if

• You have experience with Stripe
• Experience with automation/interest to learn
• You have experience working remotely and in a fast-growing environment
• You’ve had a chance to work in a distributed team with people from around the globe
• You have worked at a rapidly growing company/especially a tech startup

Most important tasks in the next 12–18 months

• Handle independently on all tasks assigned
• There are no delayed payments and minimum mistakes in billing
• Start identifying opportunities to centralize, eliminate, or automate activities
• Know the company, and products, know how our app works

Benefits

• Annual salary from $34,000 to $48,000 and up to 0.0125% of equity
• Flexible working hours
• Unlimited vacation policy
• Health insurance coverage
• Parental leave
• Company hardware (Computer + other equipment)
• Ability to work remotely from anywhere in the world
• Opportunity to join an early-stage startup with high growth potential

We try to hold most of our team meetings between 7 am–9 am PST / 4 pm–6 pm CET / 11 pm–1 am JST to accommodate as many time zones as possible.

Even if you don't check all the boxes but think this role might be a good fit for you, please get in touch. We’d love to hear from you! At Pilot, we hire great people with various backgrounds from all over the world. We celebrate diversity and are committed to creating an inclusive environment for everybody. If you'd like to learn more about us and the company's culture, head to our Careers page. 👋